Apprentice of the Year
Brad Holdsworth
Service Planning Apprentice
Manchester
Shannon Pilkington
Operations Apprentice
Manchester ROC
Service Planning Apprentice
Manchester
Shannon Pilkington
Operations Apprentice
Manchester ROC
Community Champion of the Year
Andy Robertson
Driver
Newcastle
Ian Watson
Driver
Sheffield
Sheila Anderson
L&D Administrator
The Hub Huddersfield
Driver
Newcastle
Ian Watson
Driver
Sheffield
Sheila Anderson
L&D Administrator
The Hub Huddersfield
Conductor of the Year
Mark Bulmer
Conductor
Newcastle
Matthew Walton
Conductor
Newcastle
Nicola May
Conductor
York
Conductor
Newcastle
Matthew Walton
Conductor
Newcastle
Nicola May
Conductor
York
Contract Employee of the Year
John Hill
Train Presentation Operative - Mitie
Middlesbrough
Nicholas Burt
Train Presentation Operative – Mitie
Newcastle
Vincent Stevens
Area Manager - Mitie
Manchester
Train Presentation Operative - Mitie
Middlesbrough
Nicholas Burt
Train Presentation Operative – Mitie
Newcastle
Vincent Stevens
Area Manager - Mitie
Manchester
Contract/Industry Partner of the Year
Mitie Cleaning Team
Network Rail Train Planning
Milton Keynes
Transport Scotland
Network Rail Train Planning
Milton Keynes
Transport Scotland
Customer Hero award
Jamie Reed
Customer Host
Newcastle
Mark McCarrick
Conductor
Preston
Paul Crockford
Driver
Manchester
Customer Host
Newcastle
Mark McCarrick
Conductor
Preston
Paul Crockford
Driver
Manchester
Driver of the Year
Alan Coleman
Driver Assessor
Newcastle
Glynn Griffith
Driver Instructor
Preston
Phil Greenwood
Driver Assessor
York
Driver Assessor
Newcastle
Glynn Griffith
Driver Instructor
Preston
Phil Greenwood
Driver Assessor
York
Leader of the Year
Alison Murray
Head of On Board Services East
Cleethorpes
Dominic Johns
Driver Manager
Manchester
Fran Barrett
Business Assurance Director
BWH
Head of On Board Services East
Cleethorpes
Dominic Johns
Driver Manager
Manchester
Fran Barrett
Business Assurance Director
BWH
Shining Star of the Year
Adam Kelly
Conductor
York
Ben Pope
Customer Delivery Manager
Rebecca Woodhead
Revenue Protection Assistant
Cleethorpes
Conductor
York
Ben Pope
Customer Delivery Manager
Rebecca Woodhead
Revenue Protection Assistant
Cleethorpes
Station Colleague of the Year
Andrew McNeil
Station Team Leader
York
Nigel Williams
Customer Service Team Leader
York
Scott Goddard
Duty Station Manager
Huddersfield
Station Team Leader
York
Nigel Williams
Customer Service Team Leader
York
Scott Goddard
Duty Station Manager
Huddersfield
Station of the Year
Malton
Scarborough Station
Thirsk Station
Scarborough Station
Thirsk Station
Team of the Year
Customer Delivery Managers
Manchester and Leeds
Driver Assessors/Instructors
York
Station Team
Hull, Paragon Interchange
Manchester and Leeds
Driver Assessors/Instructors
York
Station Team
Hull, Paragon Interchange
Traincrew Depot of the Year
Traincrew Depot
York
Traincrew Depot
Glasgow
Traincrew Depot
Newcastle
York
Traincrew Depot
Glasgow
Traincrew Depot
Newcastle
Unsung Hero award
John Ledgeway
Revenue Protection Assistant
York
Paul O'Nions
Customer Service Supervisor
Preston
Stephen Pickup
LTP Crew Diagram Manager
BWH
Revenue Protection Assistant
York
Paul O'Nions
Customer Service Supervisor
Preston
Stephen Pickup
LTP Crew Diagram Manager
BWH